the use of Webex, enfoTech periodically
schedules training, orientation, and
demonstration events geared towards
our customer education and service.
Upon sufficient demand, enfoTech provides
web conferencing for our current customers
as a periodic update and communication
If you are considering purchasing
one of our products, please call us
at (732)839-1688 or Email
enfoTech's technical experts are responsible for ensuring
that our applications will run smoothly once installed at
the customer site. The first process of system integration
service begins when the system analyst assembles information
about our customers' system environment. Moreover, to determine
the requirement of work to be performed once installation
begins on site, the system analyst must acquire information
as to what hardware and software will be provided by our customers.
The next step in the system integration service involves
creating a testing environment at enfoTech that mimics the
system environment at our customer site. Simulation of our
client system operation for thorough testing is critical to
this process. Our system analyst will perform complete testing
that will ensure that problems will not be encountered when
the application gets to the client site.
Once at the customer site, our system analysts will check
for firewall and other security settings that are configured
in the network. Particular user settings may prevent some
clients onsite from using the newly-installed system. Once
the security settings have been configured correctly, the
system analyst will install the software.
Before leaving the customer site, enfoTech recommends that
our customers set up a maintenance or support infrastructure
that will allow enfoTech to monitor daily operations for troubleshooting.
We recommend a high-speed connection via terminal services
such that our system analysts may dial in to check out problems
that may be encountered at the client site that are not simulated
here at enfoTech. This allows for greater ease in maintenance,
and helps to keep enfoTech and our customers connected throughout
the project duration and beyond.