Support Home

enfoTech's goal is to deliver world-class service and technical support for our customers to ensure that our systems and consulting services achieve their environmental objectives. From free online resources to customized support programs by our expert engineers and systems analysts, enfoTech's Technical Support provides the timely answers you need.

Customer Support Center

enfoTech's Customer Support Center helps you find the relevant resources required in quick easy steps.

  Customer Contact Center
  Email enfoTech

Technical Support Programs

SILVER
Professional voice support Monday through Friday, 10:00am to 5:00pm EST, with 24 incidents per year; email support with a guaranteed 48 hour acknowledgement
GOLD
Senior-level voice support Monday through Friday, 9:00am to 6:00pm EST, with a guarantee of less than 4 hours for a callback and unlimited incidents; email support with a guaranteed 8 hour acknowledgement.
PLATINUM
Mission critical voice support. On-call pager support available 24x7 with a guaranteed response of less than 1 hour with unlimited incidents; email support with a guaranteed 2 hour acknowledgement.

 


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